User Q&A
Q1: Why can’t I see groups I’ve joined in the "All Groups" list? A1: If it’s a private group where the creator selected "No Applications Allowed" during setup, the group won’t appear in the public "All Groups" listing.
Q2: The app shows I’m not in any groups when I open it. What should I do? A2: Try these steps: • Restart your phone • Check your internet connection stability • Verify if you’ve successfully joined any groups through other methods (e.g., invite links) If issues persist, contact official customer support for assistance.
Q3: Why don’t I get notifications for some messages? How do chat and Signal alerts differ? A3: • Group chats have no system notifications by default (to minimize distractions in the current version). • Signal messages trigger both push notifications and in-app pop-ups to ensure you see critical content immediately. This design highlights Signal’s priority while reducing group chat noise.
Q4: Can I assign admins or send red packets? A4: The current version doesn’t support admin roles or red packet features—these are planned for the next update.
Q5: Can messages be recalled? A5: Group owners can long-press to delete messages, which functions as a recall.
Q6: How long are group messages stored? Can new members see past messages? A6: • Group chats are retained for 7 days; new members cannot view earlier messages. • Signal content is archived permanently—new members can access all historical Signals.
Q7: How do I update or install the app? A7: Visit our official download page: 👉 https://unicornx.ai/app/download Select your OS (iOS/Android/TestFlight) to install. If store updates fail, try restarting your device or switching networks before retrying.
Q8: I’m a group owner, how can I send a signal?
Go to your community chat window → Tap the 🦄️ icon in the bottom right corner to send a trading signal.
Q9: How can I report a bug or submit feedback/suggestions?
Please fill out our feedback form and we’ll review it promptly: 👉 https://forms.gle/sdZ8LiWGh9vfPXBw8
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