> For the complete documentation index, see [llms.txt](https://unicornx-ai.gitbook.io/unicornx.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://unicornx-ai.gitbook.io/unicornx.ai/user-q-and-a.md).

# User Q\&A

{% stepper %}
{% step %}
**Q1: Why can’t I see groups I’ve joined in the "All Groups" list?**\
\
**A1:** If it’s a *private group* where the creator selected "No Applications Allowed" during setup, the group won’t appear in the public "All Groups" listing.

{% endstep %}

{% step %}
**Q2: The app shows I’m not in any groups when I open it. What should I do?**\
\
**A2:** Try these steps:\
\
• Restart your phone\
\
• Check your internet connection stability\
\
• Verify if you’ve successfully joined any groups through other methods (e.g., invite links)\
\
If issues persist, contact official customer support for assistance.
{% endstep %}

{% step %}
**Q3: Why don’t I get notifications for some messages? How do chat and Signal alerts differ?**\
\
**A3:**\
\
• *Group chats* have no system notifications by default (to minimize distractions in the current version).\
\
• *Signal messages* trigger both push notifications and in-app pop-ups to ensure you see critical content immediately.\
\
This design highlights Signal’s priority while reducing group chat noise.
{% endstep %}

{% step %}
**Q4: Can I assign admins or send red packets?**\
\
**A4:** The current version doesn’t support admin roles or red packet features—these are planned for the next update.
{% endstep %}

{% step %}
**Q5: Can messages be recalled?**\
\
**A5:** Group owners can *long-press* to delete messages, which functions as a recall.
{% endstep %}

{% step %}
**Q6: How long are group messages stored? Can new members see past messages?**\
\
**A6:**\
\
• Group chats are retained for *7 days*; new members *cannot* view earlier messages.\
\
• *Signal content* is archived permanently—new members can access all historical Signals.
{% endstep %}

{% step %}
**Q7: How do I update or install the app?**\
\
**A7:** Visit our official download page:\
\
👉 <https://unicornx.ai/app/download>\
\
Select your OS (iOS/Android/TestFlight) to install. If store updates fail, try restarting your device or switching networks before retrying.
{% endstep %}

{% step %}
**Q8:  I’m a group owner, how can I send a signal?**

Go to your community chat window → Tap the 🦄️ icon in the bottom right corner to send a trading signal.
{% endstep %}

{% step %}
**Q9: How can I report a bug or submit feedback/suggestions?**

Please fill out our feedback form and we’ll review it promptly:\
👉 <https://forms.gle/sdZ8LiWGh9vfPXBw8>
{% endstep %}
{% endstepper %}


---

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