Referral Withdrawal Guide
Eligibility/Threshold: All users can withdraw; no minimum amount. If the amount is too small to cover on-chain gas, the system will prompt you to deposit and try again.
Withdraw Address: The system automatically uses your MPC wallet address (no manual input needed).
Fees and Arrival: On-chain withdrawals incur gas; final received amount is subject to the chain. You can check progress and tx hash in the withdrawal history.
Common block: If gas is insufficient, you'll see "Wallet balance is insufficient to pay the gas fee. Please deposit a small amount of BNB and try again." Deposit a small amount and retry.
📱 App: Complete Withdrawal in 3 Steps
Step 1 | Enter the Referral page and confirm "Pending Withdraw"
Open the App Home → [My Earnings] Referral page.
Check the two numbers at the top:
Total Commission: Includes withdrawn + pending; no withdraw button here.
Pending Withdraw: Shows only unclaimed amount; when Pending Withdraw > 0, the withdraw button is active; otherwise greyed out.
Tap the icon on the upper right of Pending Withdraw to view withdrawal history (for reconciliation).
Step 2 | Tap Withdraw and verify the modal details
Tap the highlighted "Withdraw" button to open the withdraw modal.
The modal shows:
Withdraw Address: Your MPC wallet address (auto-populated).
Network: Mainnet by default; not switchable.
Amount: A list of withdrawable amounts for all supported tokens on the platform (displayed per token).
Operation: Withdraw per token. After tapping a token's "Withdraw" button, the system withdraws the entire available amount of that token to your wallet at once.
Arrival note: Referral rewards are withdrawn to your wallet; after completion, check your balance on the Assets page. On-chain withdrawals include gas; final amount is subject to the chain.
Step 3 | Handle prompts and results
If gas is insufficient: A toast shows "Wallet balance is insufficient to pay the gas fee. Please deposit a small amount of BNB and try again." Deposit a small amount of the native token (e.g., BNB) in the corresponding network, then retry.
If submitted successfully: The modal closes and a toast shows "Withdrawal initiated. You can view details in [Withdrawal History]."
After arrival: Go to the Assets section to see the updated balance.
🧾 App: How to view [Withdrawal History]
On the Referral page, tap "Withdrawal History" at the bottom to open the details page.
Fields and rules:
Time, Network, Amount, Hash (copyable); displayed in reverse chronological order.
Withdrawing multiple assets on the same chain in one go may produce multiple records.
Recorded upon initiation: Even if the on-chain tx is not confirmed yet, a record appears; the Hash will show "Pending Update".
Failed records are labeled "Failed".
💻 PC: Withdrawal process synced with App
The PC flow is consistent with the App, with identical logic and shared data. The difference is layout.
Step 1 | Enter the Referral page and review the two sections
Open the [Referral] page via the button next to the language switch (three-dots menu).
Pending Withdraw (expanded by default): Shows withdrawable amounts per token with a "Withdraw" button.
Total Earnings: Shows historical accumulated commissions, with no withdraw button.
Both sections support expand/collapse; only one is expanded at a time.
Step 2 | Submit withdrawal
In the "Pending Withdraw" section, click Withdraw to trigger MPC address signing and complete the withdrawal.
Prompt texts match the App:
Success → "Withdrawal initiated. You can view details in [Withdrawal History]."
Insufficient gas → "Wallet balance is insufficient to pay the gas fee. Please deposit a small amount of BNB and try again."
Step 3 | View history (PC)
"Withdrawal History" is at the bottom of the Referral page as the third tab.
Fields are consistent with the App: Time / Network / Amount / Hash (copyable).
🔒 FAQ and Troubleshooting
Q1: The Withdraw button is greyed out. What should I do?
It means the pending amount is 0, or there's no withdrawable balance for the current chain/token. Wait for new commissions or switch to a token with balance and retry.
Q2: It says gas is insufficient. How to fix?
Deposit a small amount of the native token to your wallet on the corresponding network (e.g., BSC → BNB), then initiate the withdrawal again.
Q3: Hash keeps showing "Pending Update" in history?
It means the on-chain transaction is not yet confirmed or the system hasn't populated the hash. Once confirmed, it will auto-update to the final hash. If it takes long, refresh and check later.
Q4: Can I customize the withdraw address?
Not supported. Referral withdrawals go to your MPC wallet automatically, eliminating the risk of mis-entered addresses
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