> For the complete documentation index, see [llms.txt](https://unicornx-ai.gitbook.io/unicornx.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://unicornx-ai.gitbook.io/unicornx.ai/others/privacy-policy.md). # Privacy Policy ## 1. Introduction **UnicornX** ("Company," "we," "us," or "our") is committed to protecting your privacy. This **Privacy Policy** explains how we collect, use, disclose, and safeguard your information when you use our decentralized trading platform and related services (the "**Service**"), including our website, mobile application, chat functionality, wallet services, and on/off ramp services. By using the Service, you consent to the data practices described in this Privacy Policy. ## 2. Information We Collect * We collect information about you in various ways when you use our Service: ### 2.1 Personal Information * **Account Information**: When you create an account, we collect information such as your username, email address, and any other information you provide during registration. * **Identity Verification**: For compliance purposes, we may collect identity verification documents and information as required by applicable laws and regulations. * **Wallet Information**: We collect wallet addresses and transaction data associated with your use of the Service through our wallet service provider, Turnkey Global, Inc., though we do not have access to your private keys. ### 2.2 Technical Information * **Device Information**: We collect information about the device you use to access the Service, including hardware model, operating system, unique device identifiers, and mobile network information. * **Log Information**: We automatically collect log information when you use the Service, including your IP address, browser type, referring/exit pages, and timestamps. * **Usage Data**: We collect information about your interactions with the Service, including trading activity, features used, and time spent on the platform. ### 2.3 Chat Communication Data When you use our chat functionality provided by Easemob Technologies, we may collect: * **Chat Messages:** All messages sent and received through our chat system * **Chat Metadata:** Information about when messages were sent, participants in conversations, and chat room activities * **User Interactions:** Data about your participation in group chats, direct messages, and other communication features * **Moderation Data**: Records of any content moderation actions taken on your chat activities ### 2.4 On/Off Ramp Transaction Data When you use cryptocurrency deposit and withdrawal **services** provided by OSL Digital Securities, we may collect: * **Transaction Information**: Details of deposits, withdrawals, and other on/off ramp transactions * **Account Data**: Information about your accounts and transaction methods, though we do not store sensitive financial credentials * **Compliance Data**: Information required for anti-money laundering (AML) and know-your-customer (KYC) compliance Transaction History: Records of your on/off ramp activities and transaction status ### 2.5 Communication Data * We may collect and store communications between you and UnicornX, including customer support inquiries and responses. ## 3. Purpose of Data Collection and Legal Basis * We process your personal information for the following purposes and on the following legal bases: ### 3.1 Contract Performance * **Account** Management: To create, maintain, and manage your **account**, including verifying your identity and providing customer support * **Service** Provision: To facilitate and process transactions within the **Service**, including executing trades, managing **wallet** addresses, and processing deposits and withdrawals * **Chat** **Services**: To provide and maintain chat functionality, ensure **service** quality, and enable communication between users * **On/Off Ramp** **Services**: To facilitate cryptocurrency deposits, withdrawals, and related transaction processing ### 3.2 Legitimate Interests * **Communication:** To communicate with you regarding your **account**, transactions, updates, and promotional materials, where permitted by law * **Improvement of** **Services**: To analyze usage patterns and improve the functionality and user experience of the **Service** * **Security:** To detect, prevent, and address technical issues, fraud, or other illegal activities * **Content Moderation:** To monitor and moderate chat communications for safety and compliance purposes * **Compliance Monitoring:** To ensure compliance with applicable laws and regulations regarding trading and payment processing ### 3.3 Legal Obligations * **Regulatory Compliance:** To comply with applicable laws, regulations, and legal processes * **AML/KYC Requirements:** To meet anti-money laundering and know-your-customer obligations * **Record Keeping:** To maintain records as required by applicable financial regulations ### 3.4 Consent Where required by law, we will process your personal information based on your explicit consent, which you may withdraw at any time. ## 4. Data Retention We retain your personal **information** for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include: * The duration of your relationship with **UnicornX** * Legal obligations to retain data for certain periods * Relevant statutes of limitations * Ongoing or potential disputes or legal claims * **Chat Data**: Chat messages and related metadata may be retained for up to \[X] years for compliance and safety purposes * **Transaction Data**: On/off ramp transaction and related data may be retained as required by applicable financial regulations ## 5. Data Sharing and Third-Party Services * We may share your information in the following circumstances: ### 5.1 Third-Party Service Providers We engage the following third-party **service** providers: * Chat Services Provider: * Easemob Technologies provides our chat functionality * Chat data, including messages and metadata, may be processed and stored by Easemob Technologies * Easemob Technologies has access to chat-related personal information only to perform chat services on our behalf * Their use of your data is governed by their own privacy policies and our data processing agreements **Wallet Services Provider:** * **Turnkey Global, Inc.** provides our wallet services * Wallet-related data, including wallet addresses and transaction metadata, may be processed by Turnkey Global, Inc. * They have access to wallet-related information only to perform wallet services on our behalf * Your private keys remain under your control and are not accessible to us or our service providers * Their use of your data is governed by their privacy policies and our data processing agreements **On/Off Ramp Services Provider:** * **OSL Digital Securities** provides cryptocurrency deposit and withdrawal services * Transaction data, compliance information, and related personal data may be processed by OSL Digital Securities * They have access to transaction-related personal information only to perform on/off ramp services * Their use of your data is governed by their privacy policies and applicable financial services regulations **Other Service Providers:** * We may engage other third-party service providers for hosting services, analytics, and customer support * These providers have access to your personal **information** only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose ### 5.2 Legal Requirements * We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). ### 5.3 Business Transfers In the event of a merger, acquisition, or asset sale, your personal **information** may be transferred as a business asset. We will notify you before your personal **information** is transferred and becomes subject to a different **Privacy Policy**. ### 5.4 Compliance and Safety * We may share information when we believe it is necessary to: * Comply with applicable laws and regulations * Protect the safety and security of our users and the public * Prevent fraud, money laundering, or other illegal activities * Enforce our Terms of Service ## 6. Security of Your Information We are committed to ensuring the security of your personal information. We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. ### 6.1 Wallet Security It is important to note that UnicornX does not have access to your private keys through our wallet service provider, Turnkey Global, Inc. Your wallet address and private keys are securely managed through advanced cryptographic protocols, and we encourage you to take appropriate measures to protect your account credentials. ### 6.2 Chat Security Chat communications are protected using encryption and other security measures. However, you should be aware that no method of electronic communication is completely secure. ### 6.3 Transaction Security On/off ramp transactions are secured through industry-standard encryption and security protocols implemented by our service provider, OSL Digital Securities. We do not store sensitive financial credentials. ### 6.4 General Security While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. ## 7. Your Rights and Choices Depending on your jurisdiction, you may have certain rights regarding your personal information: ### 7.1 Access and Portability You may have the right to access your personal information and, in certain circumstances, receive a copy of your personal information in a structured, commonly used format. ### 7.2 Correction and Deletion You may have the right to correct inaccurate personal information and, in certain circumstances, request deletion of your personal information. ### 7.3 Restriction and Objection You may have the right to restrict or object to certain processing of your personal information. ### 7.4 Withdrawal of Consent Where processing is based on consent, you may withdraw your consent at any time. ### 7.5 Chat-Specific Rights You may request deletion of specific chat messages or chat history, subject to our retention requirements and technical limitations. To exercise these rights, please contact us using the information provided at the end of this Policy. ## 8. Referral System and Social Features **UnicornX** incorporates a referral system that allows users to earn rebates. Users may share their referral links, and when others register and engage in trading activities through those links, both the referrer and the referred user may receive rebates. Additionally, users are permitted to publish broadcasts in the marketplace following the execution of trades. Other users may click on the trading card to follow the trade, thereby earning a commission on the transaction fees associated with those trades. When you participate in these social features, information about your activities may be visible to other users as part of the platform's functionality. ## 9. Application Downloads and Third-Party Risks Users who choose to download the **UnicornX** application from sources outside of the official iOS App Store or Google Play Store do so at their own risk. We expressly disclaim any responsibility for the security, functionality, or legality of applications downloaded from unauthorized sources. It is the user's responsibility to ensure that they are downloading the application from a legitimate source. ## 10. International Data Transfers Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. This includes transfers to: * Easemob Technologies for chat functionality * Turnkey Global, Inc. for wallet services * OSL Digital Securities for on/off ramp services * Other service providers located in various jurisdictions If you are located outside of the country where our servers are located and choose to provide **information** to us, please note that we transfer the **information**, including personal **information**, to that country and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We implement appropriate safeguards to ensure your personal **information** receives adequate protection during international transfers. ## 11. Children's Privacy Our Service is not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers. ## 12. Changes to This Privacy Policy We reserve the right to amend this **Privacy Policy** at any time. Any changes will be effective immediately upon posting the revised Policy on this page. We will notify you of any material changes to this Policy by: * Posting a notice on our Service * Sending you an email notification * Other means as required by law We encourage you to review this Policy periodically to remain informed about our practices. The date the **Privacy Policy** was last revised is identified at the top of the page. ## 13. Additional Information for Specific Jurisdictions ### 13.1 European Union If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. ### 13.2 California Residents If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws. ### 13.3 Other Jurisdictions We comply with applicable privacy laws in jurisdictions where we operate. If you have specific questions about your rights under local privacy laws, please contact us. ## 14. Data Protection Officer If you have questions about how we handle your personal information or wish to exercise your rights, you may contact our Data Protection Officer at: Email: ## 15. Contact Information For any inquiries, concerns, or requests regarding this **Privacy Policy** or our **data** practices, please contact us at: **Email: ** **Data Protection Officer: ** By using the **UnicornX** **Service**, you acknowledge that you have read, understood, and consent to the practices described in this **Privacy Policy**. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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